| Click for the Finfacts Ireland Portal Homepage |

Finfacts Business News Centre

News Main Page 
 
 News
 Irish
 European
 International
 Asia-Pacific Business Week
 
 Analysis/Comment

RSS FEED


How to use our RSS feed

 
Web Finfacts

Welcome

Finfacts is Ireland's leading business information site and you are in its business news section.

We provide access to live business television and business related videos from: Bloomberg TV; The Wall Street Journal; CNBC and the Financial Times. Click image:

Links

Finfacts Homepage

Global News

Bloomberg News

CNN Money

Cnet Tech News

Newspapers

Irish Independent

Irish Times

Irish Examiner

New York Times

Financial Times

Technology News

 

Feedback

 

Search

News : European Last Updated: Dec 19th, 2007 - 13:17:15


European research study demonstrates that blogging and user generated content on the web is already having an impact on business
By Finfacts Team
Nov 24, 2006, 09:11

Email this article
 Printer friendly page

Leading European market research group Ipsos MORI has published a survey on the business of blogs in Europe.

Ipos MORI says that Andy Warhol said in the 1960s everyone will be famous for 15 minutes. He was of course talking about TV. David Weinberger, a famous blogger, brought Andy Warhol's assertion into the 21st Century commenting that blogging means everyone will be famous for 15 people. There has been a lot of hype about blogging in the media. This pan European research study conducted by Ipsos, in conjunction with Hotwire Communications is, they believe, the first of its kind to attempt to identify the business impact of blogging.

The results of the research study demonstrate that blogging and user generated content on the internet is already having an impact on business. More than 25 million adults in Britain, France, Germany, Italy and Spain having changed their minds about a company or its products after reading comments or reviews on a blog. A third (34%) of Europeans say they have not purchased a product after reading comments on the internet from customers or other private individuals. Even more, 52%, they are more likely to buy a product or a service if they read positive comments from other consumers on the internet.

Other key findings from the research include:

  • Blogs are now a near second to newspapers as the most trusted information source: A quarter (24%) of Europeans consider blogs a trusted source of information, still behind newspaper articles (30%), but ahead of television advertising (17%) and email marketing (14%).
  • High spenders are most trusting of blogs: Of those who spend more than €145 (£100) online every month, the proportion of people who trust blogs rises to 30%.
  • France leads European blogging: Across Europe, six out of ten (61%) internet users have heard of blogging, and one in six (17%), have read a blog. France is the most blog-savvy country in Europe, with 90% of respondents familiar with blogs. The British are the least blog-aware, with only 50% having heard the term. In Germany, 55% have heard of blogs, 58% in Italy and 51% in Spain.
  • Blogs are now driving purchase decisions: More than half (52%) of Europeans polled said that they were more likely to purchase a product if they had read positive comments from private individuals on the internet.
  • They also block purchases: Nearly 40 million Europeans have not bought something after reading comments posted online.

Download the presentation slides pdf, 1.6MB

Topline Results

  • The survey was carried out among a representative sample of 2,214 adults aged 15+, all of whom access the internet at home or at work.
  • The survey was conducted in five European countries, with 526 interviewed in Great Britain, 440 in France, 485 in Germany, 378 in Italy and 385 in Spain.
  • The survey was conducted using Ipsos MORI's Capibus. Data are weighted.
  • Interviews were conducted face-to-face, in home, in September 2006.
  • An asterisk (*) indicates a percentage of less than 0.5% but greater than zero.
  • Where percentages do not add up to 100, this may be due to computer rounding, multiple responses or the exclusion of 'don't know' categories.

Q1 Over the past month, how much have you spent on goods or services that you have either searched for on the internet and bought offline or bought online? This includes paying household bills on line.

  Great Britain France Germany Italy Spain Europe
  % % % % % %
Zero — have spent nothing on goods or services I have searched for or bought online in the past month 35 54 52 76 77 57
Less than €20 4 6 5 0 0 3
€20 – €40 7 6 8 2 4 6
€41 – €60 3 4 5 2 1 3
€61 – €80 3 2 4 1 1 2
€81 – €100 4 4 5 3 * 3
€101 – €150 5 6 3 2 2 4
€151 – €200 5 4 2 2 1 3
€201 – €300 5 3 3 2 1 3
€301 – €500 5 3 2 0 2 2
€501 – €1000 4 3 2 * 1 2
More than €1000 6 4 11 * 1 5
Refused 6 0 0 3 0 2
Don't know 8 1 0 6 8 4
 
Average Spend € 167.6 109.9 159.2 23.9 37.5 108.6

"I would like to find out how familiar you are with web logs, blogs or blogging in the internet"

Q2 Which of the following apply to you and your experiences with blogging on the internet?

  Great Britain France Germany Italy Spain Europe
  % % % % % %
I have never heard of this term 44 10 39 37 45 35
I only recognise the term itself and know little else besides 23 32 31 27 20 27
I have heard quite a lot about web log or blogs but never read one on the internet 8 16 6 13 8 10
I have read web logs or blogs on the internet 14 27 15 15 16 17
I have written or contributed to a web log or blog 2 7 2 2 4 3
I have my own web log or blog 2 7 1 * 3 3
All have heard of blogging 50 90 55 58 51 61
Don't know 6 * 6 5 3 4

Q3 On a scale of 0 to 10, where 10 is trust totally, and 0 is do not trust at all, how would you rate the trust you have in the following types of information sources when thinking about buying different goods and services?

  Great Britain France Germany Italy Spain Europe
Trust % % % % % %
Reviews of a company's products or services on its own website 8 37 22 23 25 23
Reviews of a company's products or services on a recognised review web site with postings by other customers or private individuals 25 44 28 26 31 31
Reviews of a company's products or services written and hosted by other customers or private individuals on a web log or blog 15 35 23 27 17 24
An email sent to me by a company with reviews of its products or services 4 16 14 20 18 14
A newspaper article which reviews a company's products or services 14 44 34 27 27 30
A TV advertisement about a company's products or services 9 18 15 27 21 17
Information written by a Chief Executive about their company posted on a web log or blog, not their company's website 2 10 11 18 14 11

Q4 I would like you to tell me the extent to which you agree with each of the following statements. For each one I read out I would like you to tell me if you strongly agree, tend to agree, neither agree nor disagree, tend to disagree or strongly disagree.

  Great Britain France Germany Italy Spain Europe
Agree % % % % % %
I would be more likely to buy a product or service if I have read positive comments about it from other customers or private individuals on the internet 57 62 56 40 40 52
I have not bought a product or service in the past because of comments I have read on the internet from other customers or private individuals 36 44 30 27 31 34
Information I have read on web logs or blogs managed by private individuals and not a company has changed my views and opinions on a company's products or services 26 19 23 21 20 22
I have thought less highly of a company having read information about it on a web log or blog managed by private individuals and not a company 24 25 23 22 21 23

Q5 Which of the following, if any, apply to you?

  Great Britain France Germany Italy Spain Europe
  % % % % % %
I have posted information on the internet which is critical of a company's products or services 7 4 5 3 3 4
I have posted information on the internet which speaks highly of a company's products or services 8 7 7 11 3 7
I have read information on the internet which is critical of a company's products or services 29 36 48 19 30 34
None of these 65 60 47 72 64 60

© Copyright 2007 by Finfacts.com

Top of Page

European
Latest Headlines
German ZEW Indicator of Economic Sentiment fell in January to a to 15-Year low indicating plunge in investor confidence
UK Annual Consumer Price Inflation held steady in December at 2.1%
Total cost of employment in Ireland at €38,541in 2007 - 16th of 24 EU countries; New EU member states have lowest labour costs
European Union countries fighting over share-out for cutting greenhouse gas emissions; Environment Commissioner now says some biofuels do more harm than good
UK factory gate/wholesale price annual inflation rose to 5% in December - the highest since 1991
Eurozone industrial production fell 0.5% in November
Manchester United almost doubled profit in 2007; Premier League clubs’ revenues to increase significantly in 2007/08 to over £1.76bn
Trichet says ECB is in position of "total alertness" to act in response to price/wage setting linked to the current high Eurozone headline inflation rate
European Central Bank keeps its its benchmark interest rate on hold at 4.00%; Trichet to warn of inflation risks at press conference
Bank of England keeps benchmark interest rate unchanged at 5.50%
European Central Bank expected to keep benchmark interest rate on hold at 4%; Bank of England base rate cut likely
Eurozone Economic Outlook: GDP growth to slow to annual rate of 2.1% in Q2 2008; If negative shocks were to fade economic slowdown may be only transitory
European Commission analysis looks at the role of India in world agriculture
Eurozone GDP revised up to 0.8% in Q3 2007 - up 2.7% in year to September
German exports and retail sales fell in November 2007
UK Consumer Confidence fell in December; Marks & Spencer reports first same-store sales fall in 2 1/2 years on reduced Christmas spending
Eurozone retail sales volume fell 0.5% in November 2007 - down 1.4% on annual basis but up 0.9% in EU27
UK Retail Sales December 2007: A far from Merry Christmas in the High Street
UK sales of commercial property plunged in Q4 2007 because of credit crunch; Market set for biggest annual losses in more than 25 years
Eurozone Business Climate Indicator and Economic Sentiment Indicator weakened in December 2007